Refund policy

Return & Refund Policy

Last updated: April 15, 2026

No Returns on Opened Products

Due to the nature of hair growth and topical health products, we do not accept returns on opened or used items. This policy is in place to ensure the safety and integrity of our products for all customers.

Unopened Items

Unopened and unused products may be returned within 14 days of delivery for a full refund, provided they are in their original packaging.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery at hello@growvitahair with:

• Your order number
• A photo of the damaged item

We will send a replacement or issue a full refund at no extra cost.

How to Request a Refund

1. Email us at hello@growvitahair 
2. Text us on Whatsapp directly: 234-7034736639
3. Include your order number and reason for the return
4. Wait for approval before sending any items back

Refund Processing

Approved refunds will be processed within 5–10 business days to your original payment method.

Non-Refundable Items

• Opened or used products
• Items purchased on sale or promotion