Shipping policy
Shipping Policy
Last updated: April 15, 2026
Order Processing
All orders are processed and shipped within 24 hours of payment confirmation. Orders placed on weekends or public holidays will be shipped the next business day.
Shipping Locations
We currently ship within Nigeria.
Delivery Times
Delivery times vary by location:
- Lagos & major cities: 24 hours
- Other states: 1-2 business days
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Order Tracking
Once your order is shipped, you will receive a confirmation with tracking details via email or SMS.
Delayed or Lost Orders
Grow Vita Hair is not responsible for delays caused by third-party courier services or unforeseen circumstances. If your order is lost in transit, please contact us within 7 days of the expected delivery date and we will investigate immediately.
Damaged Items in Transit
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and a photo of the damage. We will resolve it promptly.
Contact Us
For shipping inquiries, reach us at hello@growvitahair